Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
SerenityLists is a mobile application developed and published by HeyQTGlobal Ltd, a company registered in England and Wales with company number: 14139965
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Email address (for account creation and communication)
- Personal codes and access codes (for list sharing functionality)
- List content and data you create within the app
- Device information (device type, operating system version)
Usage Information
- How you use the app and its features
- List sharing activities and interactions
- App performance and crash reports
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Enable list sharing functionality between users
- Process your requests and transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage and trends
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
List Sharing
When you share a list with another user, we share only the necessary information (access codes and list content) to enable the sharing functionality. You have full control over who can access your shared lists.
Service Providers
We may share your information with third-party service providers who assist us in operating our app, conducting our business, or serving our users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Security Measures
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we permanently remove all associated data from our systems.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Withdrawal: Withdraw consent for data processing where applicable
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: support@serenity-app.co.uk
11. Compliance
This privacy policy is designed to comply with applicable data protection laws, including but not limited to:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable local and international privacy laws
Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information. If you have any concerns or questions about how we handle your data, please don't hesitate to contact us.