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We're here to help you get the most out of SerenityLists. Contact our support team for assistance.
Contact Us
Have a question or need help with SerenityLists? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
📧 Email Support
⏰ Response Time
We typically respond within 24 hours during business days.
📱 App Issues
For technical issues, please include your device type and app version.
Frequently Asked Questions
How do I share a list with someone?
To share a list, ask the person for their Personal Code, then press the Share icon on your list, enter their Personal Code, and provide them with the Access Code that's generated.
Can I save my lists?
Yes! Pro users can save their lists for future use. Go into any list and press the Save icon (floppy disk) at the top to save it with a custom name.
How do I remove someone's access to my shared list?
Go to 'Shared With Others', find the user's email, and press the red Block icon next to the list you want to remove access from.
What happens when I delete my account?
When you delete your account, all your data is permanently removed from our system and cannot be recovered. This includes all your lists and shared data.
Can I restore a saved list?
Yes! Go to 'Saved Lists', select the three dots next to the list you want to restore, and press 'Load List'. The app will automatically recreate any missing categories.
Is my data secure?
Absolutely. Your data is encrypted and secure. You have full control over who can access your lists, and you can revoke access at any time.